Elements and Performance Criteria
- Receive applications
- Receive new life insurance applications and compile necessary documentation
- Check that documentation is correct and complete in accordance with organisational procedures and regulatory requirements
- Gather further information from appropriate information sources as necessary
- Enter application data in appropriate systems and verify data input accuracy
- Process applications
- Establish delegation authority in accordance with organisational procedures and refer application to appropriate authority as necessary
- Consult with internal stakeholders about processing issues or concerns, as appropriate
- Process application, once information is verified, in accordance with organisational procedures and regulatory requirements
- Communicate result to all relevant parties in accordance with procedures and regulatory requirements
- Update records and file documentation in accordance with procedures and regulatory requirements